Shipping & Returns

 

Shipping Information

 

FREE SHIPPING: Orders over $150 receive free shipping.

Ground — $8.99 flat rate
2nd Day — $15 flat rate
Overnight – $35 flat rate

 

Production time:  Items are made to order.  Production time typically 3-5 days.

Shipping time:  Typically 2-7 days depending on location.

 

Kanilehua Policy

Kanilehua Enterprises maintains a 30-day policy for any repairs or re-weaves on Kanilehua jewelry items only with a proof of purchase receipt.  Anything beyond 30 days requires a minimum re-weave fee of at least $20 (dependent on the item), upon Kanilehua’s availability, or the purchase of a new item if the customer is so inclined and Kanilehua determines non-viability of re-weave on Kanilehua item.

 

Disclosure

Colors may vary due to the dyeing process.  It may not be an exact replica of photos available online.

 

Refund Policy

No refunds unless item is defective.  Contact us via email or phone in this situation.